Felicity's salver not available as a replacement piece...

[NurseSarahRN]

I got an email from customer service at AG and the large salver is no longer available as a replacement part. Does this mean Felicity's party treats won't be made anymore? I sure hope they are not going to be added to her long list of retirements!

[QNPoohBear]

[img]mad.gif[/img] That's what I plan on buying if I ever make it to NY! They better not retired! Poor Lissie [img]graemlins/cry.gif[/img]

[horsemom]

That's so disappointing! I needed a new large salver since mine broke a long time ago (it was from my sister's childhood collection). [img]frown.gif[/img]

I can't think of why they wouldn't have anymore unless it's going to be retired... [img]graemlins/cry.gif[/img]

[josephhswife]

I wonder if it means that too many of them break and they might switch to acrylic or something?

Let's not panic yet about retirements.

[horsemom]

It may be that many break, but acrylic- YUCK! [img]frown.gif[/img]

I'll probably try to buy another full set soon just in case...

[Miss M]

Thanks Tracy, I'll try back later today. This was several months ago when I first checked. First the rep said it was $7, then she said it was unavailable. I'll see if I get a better answer from someone else.

[Kit_Girl]

You can always ask to talk to costumer service, they sometimes have a better understanding of things.
Tracy

[Kit_Girl]

You could always buy a new set and keep the salver and then sell the rest on ebay.
Tracy

[Miss M]

Customer Service told me not too long ago that they are really cutting back on the number of replacement items and that it is based on customer requests. I tried to get a new vase of flowers that went with Kit's birthday dishes because the one they sent me was broken and they told me I couldn't get a replacement. I would think items that could be broken should definitely have the option to get them replaced [img]frown.gif[/img] Replacement parts also get expensive on the part of the consumer. I think for the most part it's worth not having to buy an entire new item when you just want a piece, but my daisy wreath that went with Kirsten's birthday
dress was looking a little droopy and when I went to get a new wreath, it was $9! I could have gotten the wreath PLUS the dress and a pair of socks for $22.

Just editing to say that I agree this probably does not mean anything about the status of the party treats, I think they want people to have to buy new sets when things break rather than having the option to just get a replacement.

<font color="#020176" size="1">[ January 12, 2004 12:31 PM: Message edited by: Miss M ]</font>

[Kit_Girl]

I ordered a bunch of Kits party treats replacment parts. Like the platter, cake, kit kats, and some dishes. hmm weird that they didn't have the vase, I would call back.
Tracy